Sociama Whatsapp Business API

💡Features:  

1. Broadcasting (Bulk Messaging Via WhatsApp).

2. Chatbot.

3. Lead management.

4. Team inbox.

5. 360 Customer view.

6. Personalized templates Reports of chats , Contacts, Broadcast Etc.

7. User Management and monitoring.

8. Unlimited tags and Stage Chat Notification CTWA.

9. leads Integration with Google sheet.

🚀Innovating Solutions for Business

✅Broadcasting

Problem: Difficulty in reaching a large audience with targeted messages efficiently.

Solution: Our platform enables broadcasting messages to segmented audiences, ensuring that the right message reaches the right people at the right time, increasing engagement and conversion rates.

✅Chatbot

Problem: Inefficient handling of repetitive inquiries and requests, leading to delays in response times and increased workload for support staff.

Solution: Implement AI-powered chatbots to handle common inquiries and tasks, providing instant responses and freeing up human resources to focus on more complex queries, improving customer satisfaction and efficiency.

✅Lead Management

Problem: Challenges in capturing, tracking, and nurturing leads effectively, resulting in missed opportunities and decreased conversion rates.

Solution: Utilize lead management features to capture leads from various channels, track their interactions and preferences, and automate lead nurturing processes, ensuring that no lead falls through the cracks and increasing conversion rates.

✅Team Inbox

Problem: Fragmented communication channels and lack of centralized platform for managing customer inquiries and support requests.

Solution: Implement a team inbox features that allows Administrators to assign specific staff members to respond to broadcast messages .

- Enables efficient coordination and ensures that each message receives a prompt and consistent reply from the designated team member.

- Improve communication effectiveness and enhancing the overall experience for your customers

✅Personalized Communication

Problem: Generic and impersonal communication messages that fail to resonate with customers.

Solution: Create personalized message templates for various use cases, such as promotions, reminders, and follow-ups, enabling businesses to deliver tailored messages that engage customers and drive action.

1. Integration with Google Sheet

Problem: Businesses across various industries struggle with efficiently managing contact information collected from diverse sources, including social media, websites, and other platforms

Solution: By integrating with Google Sheets, businesses can streamline the process of collecting and managing contact information. Whenever someone interacts with the business, whether through WhatsApp or any other platform, their data is automatically saved in Google Sheets.

- This seamless integration ensures that no contact information is lost and enables businesses to maintain accurate and up-to-date records of contacts.

- With a centralized database in Google Sheets, businesses can enhance communication and engagement with customers, clients, and stakeholders, ultimately driving growth and success.

2. Integration with Google Sheet

Problem: Without a seamless integration between Google Sheets and the platform, there is a need for manual data entry and reconciliation.

Solution: When administrators update Google Sheets with new contact information or changes, the data is automatically synchronized with the our platform in real-time and update that contact with tags and stage

📊Analytics and Reporting

Problem: Lack of insights into communication metrics and performance.

Solution: Generate reports of chats, contacts, broadcast messages, and engagement metrics to analyze communication effectiveness and optimize communication strategies accordingly.

📥CTWA Leads

Problem: Inefficient lead generation strategies and low conversion rates.

Solution: Offer Click-to-WhatsApp (CTWA) lead generation features to capture leads directly through WhatsApp, enabling businesses to engage prospects instantly and increase conversion rates.

💼Benefits

1. Reach large no. of contacts or Raw data with one click.

2. Organize your all data.

3. Automate Workflows Organize all your team with team Inbox.

4.Increase number of leads.

5. Manage your leads effectively and efficiently.

6. Increase conversions.

7. Efficient inquiry handling.

8. Event promotions.

9. Send reminders for your event and other business activities.

10. Increase brand authenticity and trust with WhatsApp green tick

Contact Us

📞 +91 8905687878, +91 8160453258

🌐 www.dominantinfotech.com

📧 info@dominantinfotech.com