WhatsApp Business API is an advanced solution designed for medium and large enterprises to communicate securely and efficiently with customers. Unlike the WhatsApp Business App, which suits small businesses, the API allows automation, CRM integration, and multi-user collaboration. Businesses cannot simply download the API from Play Store or App Store — they must apply through an official WhatsApp Business Solution Provider (BSP) like Sociama.
In this guide, we explain the step-by-step process of applying for the WhatsApp Business API through Sociama, enabling your business to send verified messages, automate conversations, and engage customers at scale.
Why Choose Sociama for WhatsApp Business API?
Sociama is a certified WhatsApp Business Solution Provider that helps businesses onboard quickly and compliantly. They provide:
- 📞 End-to-end onboarding support – from Facebook Business verification to API activation.
- ⚙️ Integration with CRM, ERP & eCommerce tools for seamless workflow automation.
- 👥 Multi-user dashboard for managing large customer service teams.
- 📊 Analytics & reports for campaign performance and customer engagement.
- ✅ Official green tick (verified badge) assistance to improve trust and open rates.
Steps to Apply for WhatsApp Business API Through Sociama
- Choose Sociama as Your BSP – Visit Sociama’s official website and request access to WhatsApp Business API.
- Facebook Business Manager Verification – Provide your business details and verify your company through Facebook Business Manager (Meta verification is mandatory).
- Submit Required Documents – Sociama will guide you to submit business documents such as legal entity name, business phone number, and website domain.
- Technical Setup – Sociama’s team will configure the WhatsApp Business API number, set up message templates, and integrate with your preferred CRM or helpdesk.
- Testing & Go-Live – After approval, you can start sending messages to customers, using automation, chatbots, and campaign features provided by Sociama’s platform.
Benefits of Applying Through Sociama
- ✅ Faster approval and onboarding process.
- ✅ Pre-approved WhatsApp message templates for marketing, support, and notifications.
- ✅ Integration with third-party platforms like Shopify, WooCommerce, Zoho CRM, and HubSpot.
- ✅ Access to automation workflows, chatbots, and broadcast campaigns.
- ✅ Dedicated support team for smooth API management.
